This is the story of my very
brief spell with Glasgow Corporation Transport as a bus conductor for
a period of about 6 months during 1973. It is written almost entirely
from memory, and I therefore apologise in advance for any inaccuracies
that it may contain. Any names or references to certain personnel that
appear are in the interests of authenticity and are in no way meant to
offend. I would like to extend the greatest respect for busmen who made
a career out of service to the citizens of Glasgow. It was a job that
demanded certain qualities, of which I was not possessed.
Much has previously been made in the press
of the folklore surrounding the Glasgow trams, accompanied by extensive
use of the Glasgow vernacular, and infused with the dark humour so typical
of the city. The popularity of Billy Connolly has
brought Glasgow humour to the fore of late (example).
However, to hear what the Glasgow “patter” really sounds like,
you’d have to find one of his recordings from the 70s. He has latterly
had to adopt a sort of “Cosmopolitan Glasgow” style so that
the world can tell what he is speaking about. As I lived in a former coalmining
village about eight miles east of the city centre, I was possessed of a “country” accent,
and true Glaswegians would immediately identSaturday, October 8, 2005r. I have therefore made no
Sunday, September 4, 2005
It was late 1972, and I was a fresh-faced
19-year-old youth in my final year as an apprentice plumber. My firm
was doing contract work for Glasgow Corporation and I knew that my employment
was due to end very soon. For years I had been fascinated by adverts
on Glasgow Corporation Transport buses. They were always looking for staff
aged between 19 and 50, and here I was looking for a way out of the building
trade. In early 1973 the great day came and I was given one week’s
notice. I had no wish to transfer my apprenticeship elsewhere, and made
my way to the transport offices at 46 Bath Street, Glasgow. Yes they
needed conductors and could I take a short exam? I passed and was instructed
to attend the conducting school at Albert Drive the following Monday.
I could not believe that I was about to fulfil a boyhood ambition to
work on the Glasgow buses. To be fair I had also applied to join the
Royal Navy, but had been told I was to wait almost a year for the privilege.
I decided to give the buses a go and see what happened.
I duly arrived at the conducting
school where our instructor was an Inspector who, by his own admission,
had never conducted a bus in his life. I believe, although cannot be certain,
that he may have been one Alex Urquhart, who drove the first trolleybus
in Glasgow in 1949. The whole of the first day seemed to be taken up with
a lecture on the merits of working for Glasgow Corporation, which I shall
now refer to as “GCT” for simplicity. The disadvantages of
working for the various local Scottish Bus Group companies were also meticulously
explained. We were kitted out in the standard GCT uniform, complete with
peaked cap, which “must be worn on the bus at all times”. The
whole class almost laughed out loud at that point, but we were met with
stern looks from our instructor. I examined my new GCT uniform which consisted
of a double breasted jacket and heavy serge trousers, which I reckoned
would be fine for the winter, but definitely not for warmer seasons (yes
it can get warmish in Glasgow!). The cap proudly displayed the former Glasgow
Corporation Tramways badge number 2236, and I really felt part of the outfit
then. I will mention the fact that the uniforms were coloured green with
red piping on the trousers, as it will have some significance later.
The rest of the week was spent learning
the strengths (and weaknesses) of the Bell Punch “Ultimate” ticket
machine, which despite its weight and size was definitely a boon to a busy
city bus conductor. The machine was also well known amongst GCT conductors
for its secondary purpose as a flail, and this shall also be expanded on
later. Strangely, no formal instruction was offered in the martial arts
capacity of the Ultimate, and conductors were expected to acquire this
skill in their own time. The fare system was simplicity itself. The Ultimates
were 5 unit machines, and there were only four fare values to worry about,
plus a concessionary fare to OAPs in possession of the necessary pass,
which proved they were citizens of the City of Glasgow. Therefore the ticket
rolls consisted of 1p (concession), 2p (child), 4p (child or adult), 7p
adult, and 9p adult. There were no fancy combinations of tickets to worry
about and the 9p maximum fare was really good value on cross-city journeys
which could be in excess of 15 miles. If there was a criticism of the Ultimate,
it could be prone to jam, and the dreaded emergency tickets had to be issued
for whichever value became unavailable. I seem to recall that it was strictly
forbidden to issue tickets in multiples to make up higher values, at least
at the time I was there. Glasgow once had a fare system that charged passengers
an extra penny on a Saturday, but thankfully that had disappeared well
before 1973. We also received instruction on waybill completion, lost and
found property, platform safety, and various other tasks that we were expected
to perform.
On the Friday we were all asked if we would like to work overtime on the Saturday
after our further one week’s “on
the job” training!! Staff shortage, particularly with regard to conductors,
was very acute indeed, and GCT staff never had the option to take the weekend
off like our Scottish Bus Group counterparts, who had to make use of part
time weekend staff to fill the gaps. GCT did not employ part timers, female
staff (at that time), or “foreign nationals” (again at that
time). There was a smattering of female staff, mostly from the bygone ages
of the trams and the trolleybuses, as well as a fair number of staff of
Asian origin still employed, and I’m sure I saw at least one Afro-Caribbean
OMO driver in my short spell there. The politics surrounding recruitment
need not concern us here, but I reckon they would have struggled to enforce
it much into the 80s.
As I lived out in the sticks in Bargeddie,
my closest garage was Parkhead, and I was posted there. Bargeddie, although
in Eastern Scottish bus territory, had been on a former GCT tram route
and it was still afforded the luxury of being served by a staff bus from
Parkhead garage. This was often the only means of getting to work on time
(or getting home again), although sometimes alternative arrangements had
to be made, which involved a two-mile walk to Baillieston to catch the
night service. The first duty had a reporting time of 0336, which definitely
required a night service trip.
Like most GCT bus garages, Parkhead
was a former tram depot and was capable of holding up to 180 buses. I don’t
have exact figures, but reckon there would have only been around 120 buses
garaged at Parkhead during my time there. These consisted of rear platform
Leyland PD2s, a couple of Daimler CVG6s, some front entrance PD3s, with
the remainder being the ubiquitous Leyland Atlanteans, hereafter referred
to as “LAs”. Glasgow also operated front entrance AEC Regent
Vs at the time, as well as a handful of single deckers. However, GCT garages
usually had specific types allocated to them (except LAs, which were everywhere)
and we had no AECs or single deckers. I don’t even really know why
we had the CVG6s, as we were a “Leyland garage”. I think they
came from Larkfield to make up numbers, but wherever they came from our
drivers detested them by virtue of their pre selector gearboxes. The vast
majority of the GCT fleet at that time was comprised of two pedal semi
automatic vehicles, with the older pre select Daimlers being relics of
a bygone age. In truth they were no older than some of our two pedal PD2s,
but required the use of both feet to drive. Conductors working on LAs were
usually obliged to supply their black metal Ultimate ticket machine boxes
for the driver to use as a foot rest for his left foot. I never actually
knew any one-legged Glasgow bus drivers, but it wouldn’t have been
a problem, except for those blasted CVG6s.
One man (OMO) operation was rapidly
taking over and the only crew services left at Parkhead were 1/1A, 22,
38, 61, and 62. However, odd journeys were operated by crew buses on services
11A (Sunday hospital specials), 16 (otherwise operated by Possilpark and
Knightswood), 41 (otherwise operated exclusively by Gartcraig garage),
55 and 58 (nominally both OMO services), and 64 (otherwise a Bridgeton
service). The majority of the services referred to above were extremely
busy with short stage passengers, and all but service 22 ran into or through
the city centre. It should be noted that GCT utilised the term “service” rather
than “route”, which had an altogether different meaning in
Glasgow. Buses were allocated running numbers in an effort to assist timekeeping
inspectors in the regulation of bus traffic, and each bus was allocated
a “route” number. Therefore it was possible to be allocated
bus “service 62/route number 64”. The bus behind would be route
number 65 etc. Where more than one garage shared a service, the route numbers
would be high, low, or medium, depending on the operating garage.
This could be the source of confusion
to the unsuspecting public, and I was once conducting a service 62 bus
in the city centre when a ticket check inspector boarded the bus and asked
me to identify the route number of my bus. I replied that it was route
64 whereupon several disgruntled passengers shouted out in unison that
it was showing 62 on the destination blind. Those passengers at least got
to know the difference between a GCT service number and a route number
for the future.
Presumably in the interest of platform
safety, all Glasgow back loaders were fitted with an interior rear view
mirror in the driver’s cab. A small window was fitted just below
ceiling level in the downstairs interior front bulkhead, aligned with the
rear view mirror. This afforded the driver a view of the rear platform
through the lower saloon, except where there was a full standing load.
Glasgow buses were fitted with very loud gong type bells, and the presence
of the rear view mirror afforded an excellent opportunity for drivers to
avoid premature deafness. So, here is how it worked.
The official rule of course was that
bells had to be given. However, as you got to know the drivers, you realised
that they alone preferred to control all movement of the bus by use of
their mirrors (and sometimes their fists), and the bells were effectively
redundant. Also, any punter (passenger) who rang the bell would receive
a free journey on a GCT bus to the stop past that at which they intended
to alight. Regular Glasgow punters knew the score and left the bells well
alone. It WAS permissible to ring the bell with a full standing load, but
even then we were expected to stay on the rear platform and wave the driver
away in his nearside mirror. Fare collection in the upper saloon unfortunately
became relegated to second place in the name of keeping the bus moving,
as GCT schedules were in the main very tight indeed.
The drivers had the time boards with
details of the journeys to be covered and the conductors had none. Yet
the conductors had to set the destination screens without access to the
time boards. Occasionally a considerate driver would take the time and
trouble to give details of the theoretical journeys to be worked, but any
late running could render this information useless if an inspector “turned
you short” to keep you on time. Conductors were expected to keep
a note of scheduled short journeys, but this was often impossible, especially
on a late shift when the time board would already be in the cab of the
bus. I seem to remember that the garage had a large duty board that actually
gave all this information, but I don’t recall ever having the time
to work it out. Regular crews often employed a “tick tack” involving
a series of coded bangs on the ceiling of the driver’s cab, followed
by a suitable set of dance steps on the floor of the upper deck above the
driver’s head. The crews at some garages even resorted to boring
holes in the ceilings of the drivers’ cabs so that pieces of paper
could be passed back and forth, but if a drunk urinated on the upper deck
(unfortunately a common occurrence) it dampened the enthusiasm of the drivers
for that system somewhat.
I never saw such a “modified” bus
at Parkhead, but it must have been rife elsewhere, as there had been a
traffic circular threatening instant dismissal to any member of staff caught
being boring at his work. Drivers would expect conductors to set the screens
for a full journey unless alternative instruction was given. This alternative
instruction would often involve ferocious flashing of interior lights where
you would be expected to approach the rear window of the driver’s
cab to receive destination instructions shouted through the window glass.
Nearly every conductor has a story about being left behind by his driver,
but not I. In view of the “no bells” policy no GCT conductor
was stupid enough to leave his bus for any reason, as it could be some
miles before he was missed!
So to work!! I was allocated to a
regular crew on the first Monday on an early duty, which involved half
a shift on the “First 22”, and the remainder on the 62. Regular
crews would work alternating duties each week, typically an early duty
one week, followed by a late “Back shift” week. Spreadover
shifts to cater for the peak hours also proliferated, and these could be
in either the early or late weeks. Night service normally only entailed
the use of one bus from our garage, although I believe certain journeys
may have been duplicated at weekends. I only remember working night service
for one week.
I was excited, if a bit apprehensive.
Here were two men of the old school, Willie (Wullie) Bell, the driver,
and Greg Tassie, the conductor, and my mentor for the week. Wullie was
a jocular type, always full of wisecracks, in contrast to Greg, who was
an older chap, and on the quiet side. He struck me as though he may have
been a repressed academic (there were quite a few on the buses at the time),
so why he had done so many years as a bus conductor intrigued me. I was
disappointed to realise that his hobby was railway modelling, and he wasn’t
very interested at all in buses.
We were to go out blank screen to
Easterhouse and take up duty there. Wullie got our freezing PD2 on the
road and in we got. Greg told me to get all of my 1 pence pieces out of
my float as I would need them when the punters all asked for 9 pence fares
whilst tendering 10 pence pieces. Wullie certainly knew how to get a PD2
moving and I remember looking at the roadway thinking we must have been
doing 60 (35 would have been more accurate). Easterhouse terminus and action!!
Service 22 connected Easterhouse, a huge council estate (or scheme) on
the very eastern edge of Glasgow, and Castlemilk, an even bigger estate
on the southwest side. Castlemilk was once afforded the title of the largest
urban housing development in Western Europe. These “Schemes” were
at that time the hotbeds of various Glasgow gangs, who would proclaim “rule” of
their territories by the prolific use of painted slogans in prominent locations.
No male person aged between 12 and 35 would consider walking around these
schemes for fear of requiring the services of their health centres.
The 22 was unusual in that it never
passed through the city centre, but skirted its eastern edge through the
district of Bridgeton. Glasgow is a city with much allegiance to Ireland,
and there will be few Glaswegians who do not have Irish ancestry somewhere
along the line. Bridgeton is, or was, a Protestant stronghold, where wearing
anything coloured green (including GCT uniform) could often invite adverse
comment, and worse, from its die-hard Protestant residents. The Roman Catholic
equivalent was (the) Gorbals, but the 22 never went there. (However, the
38 did). To be fair, most of the reputation afforded those two districts
referred to the distant past, well before 1973, but the legacy tended to
live on.
The 22 had quite a wide service interval
(for GCT), and tended to vary from 12 to 20 minutes between buses. The
journey took just under an hour and was to become my favourite service,
as you often got the time to enjoy the job in the quiet periods. Mind you,
the service interval made it just about impossible to be allowed to turn
short due to late running, so if you were very late you just had to keep
going “end to end” as it was known. Also, it was usual practice
to put an LA on the last bus due to attacks on bus crews (a conductor had
recently been murdered on his bus), yet I cannot ever remember conducting
an LA on the 22.
I was allocated the top deck and
was soon issuing 9 pence tickets as though they were ice cream cones on
a summer’s day. We nearly had a full top deck before we left the
Easterhouse housing scheme, even at that time in the morning! I had been
the object of adverse humour from several of the punters. Some of them
made reference to my brand new GCT uniform, some of them chanced their
luck and said they had given me a 50p piece instead of a 10p, a good few
asked me what the fare was in the hope I would undercharge them, but I
just about coped with it. Greg insisted that I should wear my cap to avoid
adverse attention from Inspectors. Inspectors in Glasgow were referred
to by crews as “hats” as, generally, they were the only personnel
who actually wore them!! The mobile inspectors were referred to as the “Gestapo”,
and were afforded about the same respect.
On the approach to Castlemilk terminus
I heard Wullie banging on his cab roof. He was checking whether I had changed
the destination screen. I had to get Greg to tell me what Wullie’s
code was, and how to reply. It would have been very rare indeed to have
to show any other destination than “Easterhouse”, but Wullie
would have had a code for most intermediate points on most services. I
was disappointed to discover that the two destinations were adjacent on
the blind, as I had been looking forward to seeing what unusual destinations
would be there. Not this time, two winds of the handle and that was it!
Waybills filled in and back to Easterhouse. This time a full standing load
before we left “The Milk”. Where were all these people going
at this time of the morning?
Blinds set at Easterhouse to show
Castlemilk again, but we weren’t going there this time. We only went
as far as Duke Street when off we got at Dennistoun “bothy” for
our “piece”. Another crew took over our bus. The “bothy” was
a crew room adjacent to the former Dennistoun trolleybus depot where you
ate your piece (sandwiches), but we weren’t eating it there. We had
to scramble onto a moving PD2 running out of service back to Parkhead garage,
and our piece would be eaten there. If we had missed that bus we would
have had to hope there was another parked there for whatever reason, and
made due arrangement to get it back again. To travel back to the garage
by service bus would have entailed a fair walk and much loss of “piece
time”.
After our break we went out to take
up a service 62 bus, another PD2, at Parkhead Cross, although I cannot
remember whether we were city bound or not. Service 62 was a partial tram
replacement service running between Baillieston, a large village some 6
miles east of the city centre, and Hope Street in the city itself. Service
intervals would typically vary between 4 minutes and 10 minutes, although
duplicates at rush hours could mean a bus every two minutes along certain
sections. A fairly complicated service pattern was operated which required
some buses to turn short at Shettleston, some two miles short of Baillieston.
It did not go down well with punters bound for Baillieston, when the driver
turned off the main A89 road into Shettleston terminus, especially if “Baillieston” was
shown on the screen. To that end conductors had to make absolutely certain
that they knew where the bus was heading before setting the screen in the
city centre. However, no fear there, as my dear friends Wullie and Greg
also had a code worked out for that service. Two bangs on the upper deck
floor told him you were setting Bailieston, and three indicated Shettleston.
If your signal didn’t match Wullie’s timeboard, he would bang
the proper destination on his cab ceiling. Punters witnessing this charade
must have wondered what it was all about.
We worked the same duty Monday till
Friday, during which time I got to find out how bus crews from other garages
treated you. Service 22 shared a fair bit of its route with service 46
buses from Gartcraig garage, although the service interval of the 46 was
generally half that of the 22. Every morning when we passed Carntynehall
Square there was a front entrance PD3 waiting for us to pass. By the time
we would get to Rutherglen we knew how many flies were on the PD3 driver’s
windscreen, he would be that close. There was no let up, and Wullie even
tried to chance running early one morning. No good, the 46 was still waiting
for us, although one can only guess what his passengers thought about sitting
5 minutes in a bus going nowhere. This practice was so rife that I never
really knew how bad it was until weeks later.
I was on my own bus by then and it
was early on a Saturday morning. There was nothing much on the road and
we sailed past Carntynehall Square in our 22 towards Castlemilk. Out of
the gloom came a dreaded 46 PD3 right on our tail. My driver, who had better
remain nameless, alighted from his cab at Bridgeton Cross. The 46 was behind
us, but was about three bus lengths away. My driver made to go and speak
to the driver of the 46 but the bus revved up as though to move away without
actually doing so. My driver asked me to try and speak to the 46 driver
when he would inevitably pull in behind us at the next stop. At the next
stop I shouted to the 46 driver that mine would like to speak to him. I
cannot remember the exact reply, but I wasn’t supple enough even
then to place my head where I was told to do so. I was more than apprehensive,
when the radiator cap of the PD3 actually struck our rear platform window
at the next stop after that. Fortunately the window never cracked.
We reached a spot two minutes before
the timing point at Rutherglen Town Hall. My driver stood on the brakes
and angrily jumped from his cab. This is how the conversation went between
the 22 driver and the driver on the 46:-
22 “Are you F…..g stupid
pal, I’ve got 9 minutes to get to the Town Hall?”
46 “ So what, I’ve got
14!! Noo f..k off afore Ah blooter ye ya specky wee
b…..d!”
I’ll not bother to translate,
as those of you who cannot interpret the meaning will probably not have
reached this far into the story. Basically we were running 7 minutes early,
and the 46 was 12 minutes early. I believe he was actually timed to be
four minutes behind us, so I don’t know how they did their calculations.
My driver, running as early as he dared, had wrongly assumed that the 46
was running late just to keep behind us. The really frightening thing was
that, despite our extremely early running, we still hadn’t managed
to catch up with the service 22 and 46 buses in front. We could see them
in the distance at times, but that was it. Today, I still have an old GCT
timetable, which I occasionally pore over, before laughter makes me put
it down again. I’m sure they only printed them for future collectors,
as it soon became obvious that your bus ran two feet behind the bus in
front regardless of the time of day. Drivers were booked for being more
than two minutes either side of their time board times, but every driver
would have had to have his own inspector allocated to him to make it work.
GCT had a policy whereby they guaranteed
only the first and last departures listed in the timetable booklet. Any
other departures on time were a bonus, and the timetable, in common with
that of several other municipal undertakings, was not very comprehensive
at all. It merely showed departure times from the termini with approximate
running times to intermediate points.
One other feature of GCT operation
at the time was that an agreement had been reached with the TGWU that the
last bus on each service should, if possible, be an Atlantean. This was
to afford conductors greater protection from assault following the murder
of a conductor on his bus, as well as a series of other attacks. The reasons
for the attacks seldom had robbery as a motive, and were usually the result
of trivial incidents rapidly escalating into much worse. Drink was nearly
always a contributory factor, and I shall describe one or two such incidents
later.
Anyway, I finished my one-week’s
on the job training and came out for my Saturday “backshift” overtime.
I believe it was a full duty on service 61, but the details remain vague.
Service 61 was also a tram replacement service and connected Tollcross,
east of the city, with Maryhill in the northwest. It was a cross city service,
and in common with all cross city services was shared with another garage,
in this case Maryhill garage, which was perhaps not surprising. The service
passed both Parkhead and Maryhill garages and operated on a 4-minute headway
in the peaks, and on Saturdays. It was a very busy service, possibly the
busiest operated by Parkhead garage. Here is an account of a full Saturday “backshift”on
Service 61, which occurred after I was a veteran of 6 weeks service.
I reported for duty at the garage
around 4.15 pm. My driver told me that the 61s were all over the place
due to late running, with Maryhill garage buses covering the north section
of the service and Parkhead covering the southern part. Cross-city working
had been temporarily suspended in an effort to maintain schedules. However,
Celtic and Partick Thistle football clubs were both playing at home that
day, both games were due to finish around 4.45 p.m., and the 61 passed
near to both grounds. By 1973 there were no football special buses, probably
due to the overtime costs, which would have been incurred to pay the crews.
It was left to the ordinary service buses to attempt to clear the crowds.
We were advised that when we took our bus up, regardless of the time board,
we were to re- commence cross city running and keep going until traffic
flow returned to normal. Out we went to take up our bus, which should have
been westbound. We had worked it out that, provided the bus was not too
late we would miss the bulk of Celtic fans at Parkhead Cross. However,
we waited for 15 minutes and there was no sign of any bus at all. Then
a bus appeared travelling eastbound, and we crossed over the road. It wasn’t
ours, and the driver advised us that ours was two buses behind him, so
far as he knew.
He was right, and we took it up heading
the wrong way to Tollcross. I optimistically set the screens for a full
journey to Maryhill, but was later to regret this. At Parkhead Cross on
the return journey Celtic fans mobbed the bus. In situations like this
there is always a hard core who will use mob rule to avoid paying their
fare and it would have been a brave man indeed who would have attempted
to eject any non-payers. I probably managed to get about 80% of the fares
and had to be content with that. However I realised that the bus hadn’ t
moved whilst I had collected a full standing load’s worth of fares.
The Ultimate ticket machine came into its own in such situations. Although
I am a fan and collector of Setright “speeds”, had I had one
that day I reckon I would have thrown it away, as each ticket value would
have had to be individually “dialled” into the machine.
The cause of my stationary bus was
discovered when an Inspector boarded the rear platform and shouted to me
to change the destination screen to show a short working to Queen’s
Cross. When I announced this to passengers I was subjected to torrents
of abuse along the lines of “You should have told us that before
we paid our fare!” I explained that any passenger who had paid for
points past Queen’s Cross would be catered for by transfer. Some
wag shouted, “We’ve waited half an hour for this one mate,
transfer onto what?”
We hit the city centre and the queues
in Argyle Street were phenomenal. However, we were obliged to leave most
of them where they stood. GCT had a five standing passenger only rule.
That day I had to operate it as five standing on each seat!! At Queen’s
Cross I had only a handful of unlucky souls who wanted to travel further.
I asked them for their tickets so that I could transfer them. Two of them
never had tickets and were part of the throng who had dodged payment at
Parkhead. They stood with their hands out waiting for their transfer slips
and I told them to go and intimidate some other conductor who may not be
so accommodating as I was. Being Celtic supporters, they immediately referred
to me as “nothing but a dirty Orange bastard”, and the next
time they saw me I was “dead”. I was getting used to this by
now, and had learned not to take such insults personally.
On our return to the city centre
once again the bus was bulging at the sides and it was non-stop fare collection.
People were running up and down the stairs at every stop, which was making
it difficult to get onto the top deck. Every conductor, even those who
are taught by former trolleybus drivers, will know that priority is usually
given to fare collection in the lower deck, as that is where most of your
short stage passengers are supposed to travel. My left thumb was numb whacking
out 4 p tickets on the Ultimate and I was aware that my cash bag was getting
very heavy indeed. I did manage to get upstairs once or twice, and thought
I had made the best job I could of collecting all of the fares on that
deck. I was standing on the rear platform trying to get a bit of a breather
when two well dressed middle aged gentlemen descended the stairs and introduced
themselves to me as plain clothes inspectors (they were members of the
dreaded “Gestapo”). I was advised that I was being booked for
missed fare collection on the upper deck by virtue of the fact that I had
only accessed the top deck on two occasions since Glasgow Cross. If there
had been another two on the lower deck they would have seen the reason
why!
They advised me however that they
had been content that I had issued tickets to all my passengers whose fares
I had managed to collect (they wouldn’t have caught me at that one
anyway), and that I was of smart appearance and wearing a tie!! I nearly
hit one with the Ultimate and the other with the cash bag so that he could
see what was actually in it, but being 19 years of age, I probably never
had the bottle. I shudder to think what I would have done if I had been
10 years older! At our meal break (greatly reduced by late running) I asked
my driver for advice. When he saw my bulging cash bag he advised me to
instantly make an “interim” pay in. I found out later that
the average pay in for that particular duty was about £38.00. I had
paid in £43.00 for half a shift and had been booked for not collecting
enough fares!! I went home that night in serious doubt as to whether I
would be in to work the next day.
However, It turned out that was the
only time I was booked in my 6 months with GCT. I wrote a covering “full
report” to the northern division HQ at St Enoch Square, and heard
no more about it. I was to later find out in a similar short spell with
Baxter of Airdrie (then a subsidiary of Eastern Scottish) that a booking
was almost a monthly affair. Unfortunately the practice of halving the
fare with a passenger with no ticket issued was so common that the passengers
themselves would often insist that they should not receive a ticket and
would often threaten any conductor with violence who insisted that the
full fare was paid. It was extremely difficult for a 19-year-old youth
when faced with this dilemma to demand payment of the full fare and any
tickets offered to the unhappy passenger often found their way onto the
floor in a shredded heap. When an Inspector boarded the bus to check tickets
all the passenger would have to say was that the conductor never gave him
a ticket and that was that.
I was booked once this way by a
Baxter’s inspector who should have known better. I was left red faced
and pleading with him that I was not at the fiddle whilst the four passengers
concerned left the bus laughing at me, having dropped me in it for not
halving the fares with them. Basically, it didn’t matter what you
did, you were at the mercy of the word of the punter. The same inspector
had previously booked me for a missed fare when I had stupidly allowed
a girlfriend to travel free of charge, and after that I became a “marked
man” with Baxter. I seem to remember being booked for a very minor
waybill error unrelated to honesty issues, after the same inspector had
subsequently checked my bus and found it to be all in order. I’d
better not go into it here as Baxter’s was a small outfit, is not
the subject of this article, and I suppose the guy was only doing his job.
The thing was that a decent day’s
work could be spoiled by the actions of just one customer. I was on a duty
one day, which involved a full shift on Service 1. This was another cross-city
affair between the village of Carmyle in the south east of the city and
the village of Killermont in the northwest. It was shared with Maryhill
garage, and was a welcome change from the busier services. (Incidentally
it was the only service operated by Parkhead which involved reversing at
a terminus.) In fact reversing was necessary at both Carmyle and Killermont.
The service was remarkable for it’s relative lack of incidents whilst
I was there, but here are two of them, both coinciding with my conducting
an LA allocated due to the vehicle concerned being the “last bus” as
per the TGWU agreement mentioned elsewhere.
It was a Friday afternoon and the
LA was stationary at traffic lights in the city centre. Several postal
workers were waiting to alight at the stop through the lights and one of
them asked me to open the doors. As a rule conductors stood alongside the
drivers on the front platform of LAs and would often (illegally) operate
the platform doors. The guy looked really desperate to get off, but my
driver insisted that the doors were to remain shut. The guy pleaded again
two or three times, when the reason for his request became all too apparent.
He had been desperate to answer a call of nature and unfortunately had
defecated where he stood amongst the throng of other passengers waiting
to alight. The driver advised me to make sure I got his name or GPO badge
number, but one of his colleagues with fingers like bananas had seized
me by the lapels and was threatening that I was to do no such thing, as
the guy had a chronic medical condition as a result of having been a Japanese
prisoner of war.
The fact that he was reeking of drink
obviously had nothing to do with it, and I remember thinking that I had
never seen any red haired Glasgow spoken Japanese. Please note that if
the chap really had been a victim of Japanese imprisonment I would have
genuinely felt sorry for him, but somehow I doubt that was the case. The
defecator made good his escape when the doors opened at the stop and that
was that. The result was that we had to put the bus off the road after
dousing the platform with a bucket of water obtained from a nearby shop.
The depot clerk was furious when he saw a perfectly serviceable bus being
brought off the road. However, when he realised what had happened we were
back on the road with a CVG6, much to the disgust of my driver. The cause
of the vehicle’s temporary unserviceability was recorded as “Platform
fouled by dog” in the driver’s report.
As previously mentioned, a lot of
customer satisfaction issues were due to the demon drink, and that brings
me onto another issue. There was a large number of single males housed
in various hostels in or near the city centre. A favourite means of travel
by an element of such persons involved them jumping onto a back loader
and sitting in the lower saloon. When you asked them for their fare they
would reply that they had no money and would alight at the next stop. They
would then board the bus behind and so on. This was not a major problem
but it was a nuisance nevertheless. The onslaught of the LA seriously curtailed
their travel arrangements however, and they had to resort to more devious
methods. I was upstairs on another LA, again on service 1, when it became
apparent that two rough looking gentlemen, seated together, had not made
any attempt whatsoever to pay their fares. I asked them to show me their
tickets and was greeted with “Are you a f…..g Inspector, or
what? It’s your face that’s getting red, not ours”. I
summoned assistance from my driver, fortunately a very able individual
physically, despite the fact that he would be lucky if he was 5’ 2”.
He was nicknamed “Shug” like all other persons in Glasgow named
Hugh, and always wore huge brown driving gloves. A brief exchange of words
took place and the two heroes decided against further argument. They both
descended the stairs and one of them alighted. However the second guy made
a threat to “pull us off the bus and get us”. Shug drew back,
swung his right driving glove, which by now had the appearance of containing
a fist, and connected with the guy’s chin.
The blow knocked him reeling over
a small wall onto a grass verge, which formed part of the grounds of the
BBC studios. We were glad that the cameras were all INSIDE on that day!!
Had anyone complained Shug was a goner, but the majority of the bus passengers
commended him for his particular brand of customer service. Unfortunately
the job was prone to such brushes with undesirable individuals and it was
usually pSaturday, October 8, 2005 we had a reputation for dealing with such louts ourselves, and it was usually
better to avoid dealings with the City of Glasgow Police, who tended to
look on us with the same cynicism as we looked on the travelling public.
To fully illustrate the hazards of
just what could happen, here is a personal account of a late Friday night
journey on a PD2 service 22 bus from Castlemilk to Easterhouse. My driver
had obviously had enough for the day and I heard the tell tale sign of
the starter motor being repeatedly pressed whilst I was upstairs changing
the destination screen. His aim was to flatten the battery and make the
bus fail to start at the terminus. Such sabotage was unfortunately fairly
common. There was one other method which I believe involved tampering with
the throttle linkage or fuel pump assembly, but I was not technically enough
minded at the time to follow what was going on. In any case it was better
to accept what the driver had done and say nothing.
We were due to hit Bridgeton Cross
at pub chuck out time (then 10.10 p.m.), and he obviously didn’t
fancy the prospect of trouble with a rookie conductor. A drunken female,
who must have been 60 if she was a day, got onto the rear platform with
a bottle of fortified wine in her hand and offered sexual gratification
to the both of us for £5.00. When we both politely refused she produced
a can of cigarette lighter fuel from her handbag and threatened to “torch” the
bus. The driver decided it was time to go and we prayed his act of sabotage
had been unsuccessful. The bus started at the third or fourth attempt,
whilst I held the happy hooker at bay on the pavement. At the last possible
moment I jumped onto the platform and we were off. Castlemilk terminus
was unusual in that it was rare to pick up more than a handful of passengers
there, and I believe there were none on that occasion. I never gave the
lady the option to be an intending passenger in any case.
Two or three stops further on a crowd
of about 10 drunken partygoers boarded the bus, went upstairs and “paid” their
fares with 6 cans of Tennent’s lager. There was no way I was going
to challenge them for money, and in any case, any Inspector daft enough
to do a full ticket check on that bus would have to have been a legacy
from Hirohito’s Kamikaze school (Japan again!!). What they would
usually do was check the lower deck only, and who could blame them? The
lager louts alighted from the bus at Rutherglen Town Hall without further
incident.
On the approach to Bridgeton Cross
I asked another drunk and his equally drunken companion, who were seated
downstairs, for their fares. The first guy lunged at me with what looked
like a flick-knife and demanded that I hand over my cashbag. He continually
made reference to my "green" uniform and called me a "dirty
Fenian bastard" (remember the reference to Bridgeton being a Protestant
stronghold?). I retreated up the back staircase and attempted to activate
the "panic" klaxon situated at the top of the stairs on the rear
offside corner dome. Some idiot had screwed the cover so tight that I could
not budge it. I rang the bell repeatedly in an attempt to alert the driver,
but to no avail. In desperation I took my Ultimate machine off my shoulder
and flailed it down the front of my potential robber's face with such force
that he fell down the stairs onto the rear platform.
On the approach to a bus stop in
Bellgrove Street I managed to kick the guy onto the roadway from the rear
platform. His colleague had already jumped from the moving bus to get away.
(I'm just under 6' 0" and currently 17 stone. Glasgow tends to be
a city of the vertically challenged, and I was never really a lightweight,
even at age 19). My driver saw the incident in his nearside mirror, but
assumed that I had thrown the guy off for ringing the bell. In any case
the 20 or so intending passengers were left cursing at the stop as the
driver gunned the throttle and left them standing in case the guy tried
to get back on the bus.
On the approach to Easterhouse terminus
yet another drunk came downstairs onto the rear platform and proceeded
to urinate onto the roadway whilst the bus was moving. The driver saw the
guy on the platform and assumed he was intending to alight at the next
stop. The bus stopped and the drunk continued to urinate. The driver pulled
away slowly and twigged what the guy was up to. Being a bit shaken from
my previous incident, with a laceration to my left hand either caused by
a flick knife or my own Ultimate, and a machine that would no longer issue
7p tickets, I was reluctant to challenge the platform pisser.
My driver realised what was going
on and decided that the pisser was going to get a good hiding at the terminus,
some three stops further on. The drunk kept ringing the bell and my driver
became furious. We took the turning circle at Easterhouse with such speed
that the drunk was unable to alight and we kept going until we were near
to Easterhouse Police Office (two or three streets off our route). By this
time I had to pin the pisser onto the floor of the lower saloon as he was
threatening to throw the platform fire extinguisher through the front bulkhead
window to get at the driver. The driver alighted from the cab and the pisser
ended up wearing the fire extinguisher as head attire, courtesy of my colleague.
The guy needed medical attention so we had to take him to the police office
and tell them he had fallen in the bus. The matter was resolved without
a police notebook being produced and we raced back blank screen to the
garage to finish.
I had cashed up, and was writing
a report relative to everything which had happened on that journey, including “accidental” injury
to a passenger, and a broken ticket machine, when I realised the driver
had failed to arrive after putting the bus through the automatic washing
machine. I went out to look for him and saw him frog marching yet another
soaking wet drunk off the premises. This drunk had fallen asleep on the
upper deck at Easterhouse terminus whilst we were carrying out the World
War 2 re-enactment and had awoken whilst the bus was going through the
bus wash. He had jumped off the rear platform whilst the bus was in mid
wash and had suffered the consequences of a PSV shower. It was my duty
to check the bus prior to the end of my shift but I obviously had other
things on my mind that particular night.
One afternoon I was allocated a "spare" duty,
starting around 2.00 p.m. Somehow or other I managed to arrive some minutes
late and was fearing the worst that I would be deployed as a "jumper".
On the very rare occasions where there was a surplus of conductors, the "spare
conductors" would be instructed to board service 61 and 62 buses at
Parkhead Cross, some 200 yards from Parkhead Garage, and operate between
there and the City Centre as "jumpers" to assist crews who may
have been disadvantaged by the fact that there were buses missing from
service, almost inevitably due to driver shortage. The conductor of any
bus being "jumped" had to ensure that he had obtained the "badge" number
of any jumper conductors, who also had to sign his waybill, otherwise he
could have been accused of issuing "dud" tickets from the floor
or used ticket bin of the bus.
To my surprise and delight, I discovered
that I was to work a "cushy" duty on service 60, an OMO route,
along with a spare driver who wasn't OMO trained. We signed out our Leyland
Atlantean, and duly got on the road. Things were looking up, and we were
running very closely behind the OMO bus in front. That bus was from Maryhill
garage so that we were not of a mind to assist the driver by overtaking
him and running "stop for stop". If he had been one of our own
we (probably) would have helped him out. The bus in front pulled away from
a stop with (wait for it!) a drunk shouting some kind of obscenity at the
driver. We pulled into the same stop to let passengers alight, but were
obviously not expecting any passengers. The drunk kept pointing at the
front dome of our bus and screamed that he wasn't going to get on a bus
crewed by "a pair of orange bastards". This suited us fine and
we pulled away without him.
We did some soul searching re this
and finally worked it out. GCT at that time operated a growing number of
Atlanteans, not all of which were OMO equipped. To give clear indication
to intending passengers that the bus they were about to board was OMO operated,
GCT affixed a large orange circular sticker to the front dome of all OMO
equipped Atlanteans. We had a revolving "Pay Driver" and "Pay
Conductor" board in the front windscreen to cover our non standard
operation of that particular bus, but the orange dome conveyed to that
particular brain damaged individual that Glasgow was operating an Apartheid
system with separate buses for Protestants and Catholics, and we were the "second
F...ing bus in a row for Orangemen." I should perhaps explain that
a fair percentage of archetypical Glasgow down and out style drunks would
have maintained their condition utilising a cocktail of methylated spirits
and fortified wine. They were rarely drunk on whisky or beer, and their
brains were addled accordingly. That's it, no violence, and no stabbings
this time, but we had a good laugh at that one, especially as my driver
was an Islamic Pakistani, Mohammed Din. I quite often worked with "Mo".
He was not a man of many (English) words because he never knew many, but
he laughed a lot.
I’ll speak some more on the
despised Atlanteans and end with another account of a shift involving “Mo”.
The running times on the Atlantean operated OMO services had been extended
to suit the delays caused by automatic doors, no conductors, and "big" buses
that were (justifiably) credited as slow and ponderous in city traffic.
However, no such concession was afforded when LAs were used on crew-operated
services. In busy thoroughfares like Argyle Street, most of the passengers
would board and alight wherever a back loader happened to have come to
a halt, with bus stops being the prerogative of the elderly, disabled,
and mothers with pushchairs. Therefore even a crew operated Atlantean could
probably lose 4 or 5 minutes in the city centre alone. The front overhang
also caused problems with some city centre left turns, where the conductor
would often be positioned at the rear nearside in the lower saloon, ready
to shout warning to the driver if the rear nearside wheels looked as though
they were about to turn a pushchair into a fatal accident. The driver (often
unused to Atlanteans) would be watching the front offside pushchairs to
avoid a similar situation. Glasgow pedestrians and pushchair users were
remarkably unafraid of the potential Centurion tank capabilities of a Glasgow
Atlantean. To be fair, such left turn situations were relatively uncommon,
unless a bus happened to be turned short in the city centre, or an "LA" had
been rostered onto a service not usually operated by that type.
One rush hour duty involved a working
into the city as a "duplicate" on Service 41 (otherwise exclusively
operated by Gartcraig garage), then out again via Service 64 (otherwise
exclusively operated by Bridgeton and Partick). I was detailed that duty
one morning and the driver attempted to decline the allocated "LA" to
the Depot Clerk, on account of a very tight left turn from Buchanan Street
into George Street (Gartcraig used PD3s on the 41). However, nothing else
was available, and we were sent on our way. Thanks to the big LA we were
running fairly late by the time we got to Buchanan Street, and had also
been the unintentional duplicate to more than one bus. My driver was furious
and came close to demolishing the public toilets situated on a central
traffic island at the aforesaid left turn. Thankfully there were no pushchairs
at that corner that day, as the rear nearside wheels left treads two feet
onto the pavement. I was instructed by the driver under pain of death to
blank the screens so that Service 64 lost a duplicate that morning. We
got away with it as LAs with blank screens, usually running to garage following
breakdown, were a regular occurrence at the time.
As a finale to what may be now perceived
to be a very cynical account of GCT, here is a story on a more humorous
note. I was due to perform a “backshift” duty with Mo Din on
his first day on the road out of the driving school. He was a very popular
Pakistani chap, always smiling despite the racial insults, which he regrettably
and inevitably received from punters and colleagues alike. He just shrugged
things off and got on with his work, and I quite enjoyed working with him.
We went to take up a bus on service 38 at the “bothy” in Cumbernauld
Road. The 38 was a cross city service which essentially connected Millerston
and Riddrie on the north east of the city with the leafy suburb of Rouken
Glen, famous for its Public Park on the south west of the city. The service
was shared with Newlands and Gartcraig garages, and Parkhead usually fielded
PD3s. I believe Parkhead only had a 4-bus allocation on that service, so
it was not very well known to crews. It was very busy in its city centre
part, but less so on the outer stretches. We got into the bus, an LA, and
headed for Millerston. Mo was having a bit of bother with the semi automatic
gearbox and I knew it was not going to be an easy shift. We were late leaving
Millerston with a Newlands CVG6 on our tail, however Mo soon saw to that.
Somehow, he managed to take an almost
fully laden bus down a recently opened service road to a construction site
in the Townhead district of the city, before I managed to tell him we were
off our route. About 10 minutes and as many reversals later we got back
onto our route, now about 15 minutes late. We plodded on through the city
centre losing more time and other 38s were forming up behind us. They wouldn’t
have actually known which service we were on as GCT had no rear destination
displays, but we were a bus in front of them and that’s all that
mattered. A ticket check inspector boarded our bus at Eglinton Toll and
remarked that he didn’t expect to see a Parkhead bus on that section,
at that time. He checked our running board to discover we were 23 minutes
late! At Shawlands Cross the inspector liaised with a timekeeper and we
were to be turned short at Merrylee in an effort to get back on time. However,
two rather posh ladies voiced that they were travelling on to Giffnock
so we were told to turn there.
Mo and I exchanged furtive glances.
Neither of the two of us knew where the Giffnock turning point was and
I stupidly asked one of the nice ladies if they had any idea, as they alighted
from the bus. “I don’t actually travel by bus very often. My
husband has the car away on business in Edinburgh”, was the reply.
I never wanted to know where her husband was, just how to turn a bus at
Giffnock! Mo decided that the Giffnock turning point would be the next
road junction and we circled some very affluent back streets, no doubt
causing residents some concern that a GCT bus was littering their street.
Mo’s usual grin had changed into a grimace and he pulled up and stopped
the engine. His nerves were on edge and there was still most of the shift
to go. To add to his troubles the kind Gestapo agent at Shawlands had advised
him that he would have to report him for running so late, but as it was
his first day on the road, not to worry about it!
After Mo had exercised his legs he
attempted to restart the bus. It wouldn’t start!! After about two
or three minutes he tried again and it fired. We got back out onto the
main A77 Kilmarnock Road towards town and seemed to run for a long time
without picking up any passengers. At Shawlands Cross the timekeeper let
us know the reason why. “Where are yeez gaun son? “ I had forgotten
to change the screen back to show Millerston, and all of the intending
passengers had waved us by thinking we were running light to Newlands garage.
This time the timekeeper felt sorry
for both of us and told me to set the screen for a short turn at Alexandra
Park (We were late again!!). Try as I might I couldn’t find Alexandra
Park on the screen and had to set it to show Castle Street, about a mile
or so short of Alexandra Park. Into the city centre again heading north.
Tried to pull away Hope Street- no air pressure- no gears!! Mo had to rev
the engine at the stop to build up air pressure to get it into gear, and
away we went. At every stop thereafter he had to do the same. Fortunately
our Castle Street display kept us fairly light. It is amazing how punters
will always ask you when performing a short journey how long they will
have to wait for a bus going all the way to the end of the route. It was
always tempting to ask them to wait there until you came by the next time
when you may be able to oblige, but the truth was that you couldn’t
really answer them, unless a bus was visible behind you. Even then, if
that bus was also late, it could be turned short as well. We eventually
arrived at the bothy, adjacent to the delightfully named St Rollox bowling
green, to be told that we had to take the bus out of service to Parkhead
garage, due to no crew being available to take it further. You couldn’t
help but think that they had probably heard of our previous exploits and
gone home!! In any case there was an obvious problem with our air pressure,
along with every other LA in the fleet at that time. Please note these
weren’t new buses, some of them being around 10 years old at the
time.
By the time we had got back to the
garage we were too late to start our normal duty and were told to work
a duplicate on service 62. This involved taking a front entrance PD3 to
Glasgow Cross, then waiting for time to run back to Baillieston. At Baillieston
the bus was run in service back to the garage. This was usually part of
a spreadover shift, but things certainly weren’t going to plan that
day. We picked up our PD3 and went out on the road. The whole of the Glasgow
fleet was bodied by Alexander, or by GCT using Alexander components, and
generally the bodywork was fine. However, on this particular bus, the front
transmission access hatch at the foot of the staircase was lifting by two
or three inches when the bus was being driven at speed. Sadly this was
not the only bus so affected, it appeared to be a trait of PD3s.
I was later to find out that similar
Alexander 30 foot front entrance bodies supplied to other operators were
also troublesome. Indeed the balloon roof design was not to everybody’s
taste, and recent correspondence from the Aldershot and District Bus Interest
Group has revealed that the Alexander bodied Lolines operated by that company
were referred to locally as “Elephant Wagons”. Anyway I managed
to pick up a couple of discarded cigarette packets and had some success
in wedging the cover down. Parkhead never had that many PD3s, and they
were usually used on service 38, and rush hour specials, although the sheer
number of buses required by service 62 often resulted in them appearing
there.
Anyway, we managed to get it wrong
at Glasgow Cross and ended up running two or three buses in front of where
we should have been. Now, all of the other drivers knew that it was Mo’s
first day and steadfastly refused to pass us, as a means of showing him
the ropes. The platform doors were slowing us down and we were chock full
most of the way. However, on the semi rural section between Shettleston
and Baillieston we were overtaken by four or five buses, keen to get a
break at Baillieston. When we arrived at Baillieston there were no fewer
than 5 buses at the terminus in front of us. Mo optimistically pulled in
behind the last one. However the driver of the first bus in the line came
running up to us and told us to get on the road. He had made himself late
waiting for us and wasn’t going on the road to be tailed by somebody
straight out of the driving school!! . We took our bus back out in front
of the rest of the procession and got “slaughtered” before
we had left the next district of Garrowhill. Of course the other crews
knew what was waiting for us and that’s why they never budged till
we did. I cannot remember how we finished that day’s duty, but suffice
to say it wasn’t one of my better days.
So that is my story. No detailed
descriptions of vehicles, gearboxes, or mountains of other technical data.
It is intended to illustrate what life as a bus conductor in Glasgow was
like in the 70s. Readers may not be surprised at all that I left to join
the Royal Navy, which I was to discover was also not for me, but that is
a story which I doubt I shall ever tell. I did do another brief spell with
Baxter’s of Airdrie, but I cannot say that I have enough memories
of working there to commit the experience to paper (or computer). As previously
indicated there was an element of staff that regarded me as a “Corporation
Cowboy”, and it was probably just as well that I left before I said
something to a particular Inspector, which I may have regretted.
II have often travelled on crew-operated
buses since and have been impressed with the efficiency of conductors in
less desperate circumstances, where they actually had time to enjoy the
job. I would have dearly loved to conduct a single decker on a rural service,
but that will definitely never happen now. Better still to have driven
one, but I never took and passed my driving test until I was 31, by which
time a bus driver’s wage was not an option. As I approach the age
of 50 I doubt if I could pass the PCV medical due to high blood pressure,
so perhaps I shall never know what it was like to drive an old back loader.
Still, it’s nice to wonder, and maybe that’s what keeps my
interest alive.
My wife and daughters cannot believe
that I am still interested in buses despite the fact that I worked on them,
and as I get older my interest appears to be getting stronger. Mind you,
I lost interest in the modern scene at deregulation, but that has only
served to make my interest in the old days greater.
I sincerely hope that any person
who has taken the time and trouble to read the above will have gotten
something out of it, and thanks must go to Richard Haughey (The Cambridge
Busman), whose internet article on bus conducting in Cambridge has inspired
me to write this. I do not know him personally, but he is one of the
same dying breed as I (except perhaps on the Isle of Wight where I am
advised that such honourable persons are still employed.
Copyright © 2005
John Walker
John
Walker Who would love to hear from other GCT
platform staff.
Home